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Information Technology and the Enterprise Books • Magazine Articles • Web Columns Bill has been extensively involved with Information Technology (IT) since his early days as a dBASE III+ (PC) and Mark IV (mainframe) programmer with a large Colorado gas and electric utility. As a result of his work, he has had the opportunity to get involved with almost every facet of IT, whether telephony systems (including VoIP and IVR), customer service, storage area networks, server farms, mid-size and mainframe computers, database administration, applications development, project management, security as well as others. He has both hands-on technical as well as technical management experience (see resume). Because of this long IT history, Bill has seen networking evolve from simple PCs connected to a Local Area Network (LAN) to the complex organism that makes up what we call today the Enterprise. Nowadays enterprise operations include tens (if not hundreds) of people and require 24x7x365 upkeep and maintenance. For all but the smallest of networks, it simply isn't physically possible to manage an enterprise by one's self any longer. Bill began writing about IT topics in the early '90s. Above you'll find links to the books Bill has written along with an explanation of each, his magazine articles, and his web columns.
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